Provides coordinated non-emergency medical and general public transportation to eligible residents in Mecklenburg County.

Child Protective Services is legally mandated for children alleged to be abused, neglected, and/or dependent, and who are at imminent risk of harm due to actions by the child’s parent or caretaker.

Mecklenburg County Department of Social Services, in partnership with Child Care Resources Inc. (CCRI), provides subsidized child care for working families, families engaged in workforce preparedness training, and families engaged with other Mecklenburg County support services. 

To report child abuse, neglect or human trafficking call our new 24-hour HELP Line: 980-31- HELPS (43577).

Assists children cleared for adoption with finding temporary placement within approved foster homes or permanent homes.  

Choose which Mecklenburg County topics you wish to stay informed on.

If you have a complaint or would like to schedule a hearing related to a DSS program, service, or worker.

Report suspected welfare fraud in Mecklenburg County. It is against the law to make false statements or to willfully withhold information when applying for public assistance.

Contact numbers and hotlines for reporting suspected abuse and domestic violence.

Listing page for DSS outreach programs.